Lisa Vanderpump Responds To Restaurant Credit Card Controversy
Oct. 19 2011, Published 8:30 a.m. ET
By Alexis Tereszcuk - RadarOnline.com Senior Reporter
Lisa Vanderpump is taking action at her upscale Beverly Hills restaurant Villa Blanca after learning that one of her employees was allegedly changing tip amounts on credit card receipts.
The wealthy British Real Housewives of Beverly Hills star's rep told RadarOnline.com exclusively that her client was “shocked” to learn about the incidents.
“Lisa Vanderpump's number one priority at her restaurants Villa Blanca and Sur has always been customer satisfaction. She cares deeply about her patrons, friends and her community,” her representative said in a statement about the situation.
As RadarOnline.com previously reported, two customers came forward to complain that the tip amount they left on their credit card receipts was altered and increased after they left the restaurant and that when they complained they did not receive a response.
“She was shocked and disheartened by the allegations about an employee who allegedly improperly tipped himself an extra $2 dollars. The employee in question is no longer employed by Villa Blanca,” Vanderpump’s rep said.
“Villa Blanca serves about 600 satisfied customers everyday and it is very upsetting for Lisa when something like this happens.
“Lisa is a perfectionist in her life and in her restaurants and she is also a philanthropist-- Since it opened it’s doors her restaurant Villa Blanca has provided meals for the homeless in Los Angeles every week.”
Bravo to Lisa for promptly taking care of the situation.
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