EXCLUSIVE INTERVIEW: Lisa Vanderpump - 'Give Me Back My Handbags!'

Lisa, known as "Pinky" to close friends, was staying at the hotel while filming scenes for RHOBH. The reality star says she complained to management but feels she is getting the run around.

"They told me I should have put my purses in the room's safe," she tell us. "Come on, the safe wasn't big enough to fit a wallet inside. The room is suppose to be safe. Do they expect me to stick Jiggy (her dog) in the safe too?"

Lisa's husband Ken Todd, who was with Lisa in NYC, took control of the situation and went to the hotel's management.

"They told me to contact their insurance department and I did," Ken says. "The guys over there were complete morons. They told us they will not replace Lisa's bags. I am so annoyed at this hotel and the way they treated us."

DOCUMENTS: Read The Hotel's Insurance Company's Response

Ken says they were unable to file a police report because the bags went missing the same day they were scheduled to check out and return back to Los Angeles.

"It's just an awful situation," Ken told us. "It's the principle. They stole from us."

Lisa's run of bad luck didn't end there.  In an unrelated incident, she and her husband dined at the Polo Lounge in Beverly Hills earlier this week with their friend, local TV reporter Robert Kovacik.

As RadarOnline.com reported, a drunken man began making rude comments to Lisa and when Kovacik asked him to stop, the guy slugged the TV newsman, splitting his lip!

Vanderpump accompanied her friend to the Beverly Hills Police Department Friday while he asked that charges be brought, and Lisa gave her eyewitness account of the incident.

RadarOnline.com reached out to the SoHo Grand Hotel for a response but a member of the management team told us, "We don't make comments about guests."

As for Lisa, she says the once posh hotel has lost all her respect and "the Soho Grand is not so Grand after all."