Apple Tech Support Does a Rush Job

Oct. 27 2008, Published 7:07 a.m. ET

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MAC GUYS John Hodgman, Rush For Rush Limbaugh, a call to tech support will not do (Indian accents? Rush does not do Indian accents). So when his Mac stopped archiving e-mails and he couldn't figure out Time Machine and Back to My Mac, he gave up championing the causes of rich, powerful white guys for a day and focused solely on the problems of rich, powerful white guy number one. Of course he called out Steve Jobs in the process for endorsing Al Gore. In the end, Rush got his own engineer assigned to his case. Try and remember that the next time you're on hold with your AppleCare box in your hand. NYT

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