A woman working as an Amazon delivery driver in Castro Valley, California, has been arrested after repeatedly and brutally punching an elderly woman in the face and head.
And the stomach-turning altercation was caught on video by two surveillance cameras.
According to authorities, Alameda County Sheriff's deputies took the Amazon employee – 21-year-old Itzel Ramirez – into custody on Thursday on suspicion of elder abuse and battery causing serious bodily – both of which are felony charges – following her alleged assault on the 67-year-old victim, whose identity has not been released.
Cops said they received a 9-1-1 call from the victim claiming that an Amazon delivery driver had punched her in the face and head at least 10 times.
Indeed, surveillance video of the shocking incident shows the two women standing outside an apartment complex, with Ramirez looking away from the victim, who appeared to be talking.
The victim is then seen walking away from Ramirez and toward the door of the apartment complex when Ramirez turns around and begins repeatedly striking the victim in the face and head area.
The woman immediately cowered and tried to cover her head as Ramirez delivered blow after blow.
In the surveillance video, the victim did not hit back.
The owner of the apartment complex, Doug Smith, told KTVU that the victim had received an alert that her package had been delivered, but when she went down to the lobby to retrieve it, it was not there.
Smith said the victim saw the Amazon delivery driver outside and decided to ask where her package was. Ramirez allegedly told the victim she would get it soon. Smith said the victim waited in the lobby for 15 minutes before going back outside again.
"I believe the Amazon driver said something about 'your white privilege,' and my tenant said, 'You don't need to be a b---h about it,' turned around and walked away," Smith said.
In a statement made after the altercation took place, Sheriff's Sgt. Ray Kelly noted, "We can't have our delivery drivers or people out there in the community attacking people, punching people in the face."
Ramirez was charged with assault, despite her claim that she acted in self-defense. Her bail was set at $100,000.