Moving Frequently Asked Questions
Jan. 1 2024, Published 8:31 a.m. ET
How far in advance should I book a moving company?
Ideally, book 2-3 months in advance for a long distance / cross country move. For local / short distance moves, 4-6 weeks should suffice. Booking early often ensures better availability and sometimes better rates.
What is the average cost of a move?
The cost varies widely based on distance, the volume of belongings, and services required. On average, moves can cost between $2,000 and $8,000.
How do I know if a moving company is legitimate?
Check if they are licensed and insured, especially for interstate moves. Verify their USDOT number with the FMCSA for interstate movers. Also, read reviews and check their standing with the Better Business Bureau (BBB).
Can I pack my belongings myself?
Yes, you can pack your belongings yourself. However, be aware that some moving companies may not cover damages in self-packed boxes unless the box shows significant external damage.
What happens if my items are damaged during the move?
Moving companies offer different levels of liability coverage. Check their policy before moving. In the event of damage, file a claim with the company as per their guidelines.
How do moving companies calculate the cost of a move?
Costs are typically based on the weight of your belongings, the distance of the move, labor costs, and additional services like packing or storage.
Do moving companies disassemble and reassemble furniture?
Most full-service movers will disassemble and reassemble basic furniture. However, confirm this service in advance, especially for complex or valuable items.
What should I do if I need to move on short notice?
Contact moving companies immediately to check availability. Be flexible with moving dates and be prepared for higher costs due to the urgency.
Can I track my shipment during the move?
Some moving companies offer tracking services for moves. Ask the company about their tracking options.
Are there items that moving companies won’t transport?
Yes, movers typically won’t transport hazardous materials, perishable food, plants, pets, and sometimes high-value items. Each company has its own policy, so it’s best to check in advance.
How can I ensure my fragile items are safely transported during the move?
To ensure the safe transportation of fragile items, inquire if your moving company offers specialized packing and handling services for delicate belongings. Consider purchasing additional insurance coverage for high-value items and clearly label boxes as "Fragile." You might also want to supervise or provide specific instructions for packing these items.
What steps should I take if my belongings arrive at the new location before I do?
If your belongings are scheduled to arrive before you, coordinate with your moving company for storage solutions or arrange for a trusted individual to receive and oversee the unloading and storage of your items. Verify the security measures and accessibility of the storage facility, and ensure clear communication with the movers about who is authorized to handle your items in your absence.
How do I handle large or unusual items, such as pianos or artwork, during a move?
For moving large or unusual items, consult with your moving company about their experience and capabilities in handling such items. Discuss whether special equipment, packing materials, or additional insurance will be needed. It's also advisable to get a detailed plan or assessment from the movers on how they intend to protect and transport these items safely.